Clients pay us for the process, not the outcome


Working as a creative requires courage. A writer doesn’t know how his book will end when he writes the first page. An artist doesn’t know what her painting will look like when she starts mixing the colors. Even the most experienced professional cannot guarantee that his next work will be a masterpiece.

The final result is written in the stars. To charge for creative work, therefore, requires even more courage. The outcome is intangible, and its impact is initially hard to measure. We need confidence in ourselves, a form of self-awareness that makes us realize that we can only influence and control the process. We are paid for finding the idea, not for the idea itself.